Terms of Use.

For the purposes of these Terms, the following definitions apply:

These terms, together with our Privacy Policy, community guidelines, and all other policies or notices posted by us from time to time (the “Terms”), govern your access to and use of our Platforms and Services.

Founders Doc AI (otherwise known as FD AI) is a digital legal document platform operated by the FD Group. It is not a separate legal entity, and all legal obligations under these Terms are undertaken by Founders Doc.

By accessing or using our Platforms or Services, you acknowledge and agree that:

1. you are at least eighteen (18) years old;
2. you will not copy, modify, or reverse engineer the Platforms or Services, except as expressly permitted under these Terms;
3. you have read, understood, and agree to be bound by these Terms;
4. you will comply with all applicable laws, rules, regulations, and court orders;
5. if you are using our Platforms or Services on behalf of another person or entity, you confirm that you are authorised to agree to these Terms on their behalf and that they will be bound by them;
6. your use of the Platforms and Services is subject to any additional terms applicable to specific Services or any separate written agreement with Founders Doc; and
7. you are not using our Services as a consumer and confirm that your use is for internal business or professional purposes only.

We may update these Terms from time to time by posting a revised version on our website, at our sole discretion. It is your responsibility to review them periodically. Continued use of our Services after changes are posted constitutes your acceptance of the revised Terms.

Founders Doc (trading as “Founders Doc AI” or “FD AI”) provides AI-powered tools that assist with drafting and reviewing legal documents based on user-provided information. You acknowledge that our Services use artificial intelligence models and automated logic to generate content in response to information you have provided to them.

The documents produced through our platform are general in nature and do not constitute legal advice. They may not reflect all relevant facts, legal requirements, or best practices, and should not be relied upon without independent legal or professional review. The outputs may contain errors, omissions, or inaccuracies, and any use of such documents is entirely at your own risk. You are solely responsible for reviewing and validating all outputs before using them.

You acknowledge and agree that any output is provided strictly on an “as is” and “as available” basis, and any reliance on such output is entirely at your own risk. You are solely responsible for reviewing, validating, and obtaining independent professional advice before using any output for legal, regulatory, commercial, or operational purposes.

You acknowledge that our Services use artificial intelligence models to produce content. These models may not be able to comprehend fully the information that you put into it, and may occasionally generate inaccurate, misleading, or non-compliant outputs. Outputs are not tailored legal advice, and Founders Doc does not guarantee that any output is suitable, complete, or legally valid. You will therefore use our Services responsibly, and carefully consider the limitations of its abilities when relying on it for any purpose.

We make no representations, warranties, or guarantees that any output is accurate, complete, legally effective, enforceable, compliant, or fit for purpose. We do not undertake any obligation to verify, fact-check, or update any output unless expressly agreed in writing under a separate paid engagement.

We may use anonymised or de-identified User Content and outputs generated through the Services for internal testing, quality assurance, model evaluation, and product improvement. We use reasonable industry-standard practices in handling User Content and do not sell User Content to third parties in any form.

Founders Doc (trading as “Founders Doc AI” or “FD AI”) operates as a direct-to-user service and does not facilitate direct communication with legal professionals. Any inquiries for additional legal support may be redirected to other service lines offered by Founders Doc or our law firm affiliates.

Our Services provide general-purpose automated tools that support the generation and review of legal documents. We do not guarantee the suitability, enforceability, or legal effect of any document generated.

You acknowledge and accept that any recommendations, suggestions or actions taken or made by our Services are not legally binding and that the content of any Legal Document(s) generated by our Services are not endorsed by or reflective of our views or opinions. You are responsible for reviewing, modifying, and validating any output before using it. No part of the Services constitutes legal advice.

We are not a law firm, but our Platforms and Services are operated by legal professionals and support personnel. If you require legal representation or advice, we may, at our discretion, introduce you to law firms, including law firms affiliated with the FD Group. Any engagement with such law firms is separate and subject to their own terms of engagement.

Your use of our Platforms, Services, and Legal Document(s) does not create a solicitor-client relationship between you and Founders Doc. Any communications sent to us will not be subject to legal professional privilege.

We do not guarantee any outcomes or results from use of the Platforms or Services. Any examples, case studies, testimonials, sample outputs, or past results are provided for illustrative purposes only and do not represent, warrant, or guarantee that any user will achieve the same or similar outcomes. All outcomes depend on the user’s circumstances, actions, and other factors outside our control.

Our Platforms may include links to third-party platforms such as social media, online forms, and file-sharing sites. Your use of these third-party platforms will be subject to their respective terms of use and privacy policies. We do not endorse, warrant, or assume liability for third-party platforms. Your use of such services is at your own risk and subject to their terms.

We do not guarantee that our Platforms and Services will be uninterrupted, error-free, or free from bugs. Access may be temporarily restricted due to maintenance, software updates, technical issues, or other factors beyond our control. We may also suspend, modify, remove, or discontinue any part of the Platforms or Services from time to time, without any liability to you. You acknowledge that such disruptions may occur and agree that we are not liable for any loss, damage, or inconvenience arising from any service interruptions, errors, or software updates. To the fullest extent permitted by law, we disclaim all liability relating to the availability, performance, and functionality of our Platforms and Services.

Certain Services may be made available as beta, preview, or early access features. These features are provided “as is” and “as available”, may contain errors, may change substantially before general release, and may be discontinued at any time. We make no guarantees regarding the stability, accuracy, or performance of beta or preview features and disclaim all warranties related to them to the fullest extent permitted by law.

You acknowledge and agree that:

1. documents, chats, uploads, questionnaire responses, and other materials submitted through the Platforms (“User Content”) may be stored and retained in accordance with our Privacy Policy;
2. authorised personnel of Founders Doc may access, review, process, or analyse User Content where reasonably necessary for service delivery, technical support, troubleshooting, compliance, dispute resolution, fraud prevention, enforcement of these Terms, system monitoring, or legal obligations;
3. where you elect to purchase additional services, including consultation calls, document review, or other human-assisted services, your prior User Content may be accessed and reviewed by our legal or operational personnel for the purpose of delivering such services; and
4. while we implement reasonable technical and organisational safeguards to protect User Content, authorised personnel may access User Content where reasonably necessary for the purposes described in these Terms or our Privacy Policy.

We may operate pages or accounts on third-party social media platforms to engage with users. Any third-party posts, comments, or content on those platforms are not endorsed by us, and we are not responsible for information posted by others on those platforms.

To lodge a complaint about our Platforms and/or our Services, please contact us at fd.admin@foundersdoc.com.

You acknowledge and agree that you are responsible for:

1. providing true, complete, and accurate information in all dealings with us, including information submitted through our Platforms;
2. cooperating with us in all matters related to the use of our Platforms and Services, including adherence to any guidelines, terms, or policies published by us from time to time;
3. ensuring that your use of our Platforms and Services complies with all applicable laws, rules, and regulations; and
4. ensuring you have all necessary rights, permissions, and consents to upload, submit, and use any User Content through the Platforms and Services.

You are solely responsible for determining whether any Legal Document(s) purchased from Founders Doc (trading as “Founders Doc AI” or “FD AI”) meet your legal, business, or compliance requirements. We make no representations or warranties that our Services are suitable for your specific jurisdiction or business needs. Any modifications made to Legal Document(s) or reliance on outputs from document reviews are at your own risk. You acknowledge that our Services, including any document review functionality, are not tailored to your specific legal needs or jurisdiction, and you are solely responsible for ensuring fitness for purpose.

If any features use external third-party content (e.g. websites or public sources), you acknowledge that we do not control and are not responsible for the accuracy, completeness, or availability of such third-party content, which may be included in the generated or reviewed outputs.

We are not obligated to pre-screen, verify, or fact-check any information, data, or content you submit through our Platforms. If you provide conflicting, unclear, or incomplete information, we reserve the right to exercise discretion in resolving inconsistencies without further consultation.

You acknowledge that any legal, business, or proprietary content uploaded to our Platforms, including documents submitted for review, may be accessed by our personnel or AI systems solely for the purpose of delivering and maintaining our Services. This access may include automated analysis for validation, feedback, or performance purposes. We do not use such data to train external AI models. We treat your information as confidential and will not disclose it except as required by law or necessary for service delivery.

Any documents or data uploaded by you into our Services for review or analysis will be treated as your data. These documents may be temporarily cached during your session and may be retained for operational purposes in accordance with our Privacy Policy.

You shall not, through our Platforms or Services, directly or indirectly:

1. infringe intellectual property rights, including copying, modifying, or distributing any content from the Services without authorisation;
2. abuse, manipulate, reformat, split, combine, or otherwise structure documents or content to circumvent pricing, usage limits, credit allocation, or other restrictions applicable to the Platforms or Services;
3. violate any applicable laws, including engaging in unlawful, fraudulent, misleading, harmful, obscene, or otherwise objectionable activities;
4. misrepresent or misinform others about the origin, ownership, or nature of the Services or content;
5. engage in unauthorised advertising or solicitation, including spam, phishing, or any form of promotional messaging;
6. harass, intimidate, or harm others, including any form of bullying or humiliation;
7. transmit harmful software such as viruses, trojans, worms, spyware, or any other code designed to damage, interfere with, or disrupt systems;
8. access the Platforms using non-standard methods, including scraping, data mining, bots, spiders, automation tools, or any other unauthorised data extraction techniques;
9. introduce malicious software or knowingly attempt to exploit security vulnerabilities in our Platforms and/or our Services;
10. interfere with the Services, including imposing an unreasonable load on our infrastructure or attempting to bypass security features;
11. probe, scan, or test the vulnerability of our Platforms or any connected network, or attempt to breach security or authentication measures;
12. gain unauthorised access to our servers, databases, or any infrastructure connected to our Platforms and/or Services;
13. launch cyberattacks, including denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks;
14. use our Platform and/or Services to improve any artificial intelligence or machine learning models;
15. access or use all or any part of our Platform and/or Services to build a product or service which competes with it;
16. reverse engineer, decompile, or disassemble any part of our Platforms and/or Services;
17. impersonate any person or entity, including Founders Doc’s employees or representatives;
18. use the Platforms or Services in connection with any unlawful, fraudulent, deceptive, or regulatory-evasive activity or arrangement; and/or
19. transmit defamatory, false, or misleading materials.

Legal Document(s) may be delivered electronically or via a digital link which remains accessible for the period specified in the delivery email, as determined by Founders Doc at its sole discretion.

After this period, the access link may expire, and retrieval of the document through our Platform will no longer be available. If you wish to retrieve a document after access has expired, you may submit a request to fd.admin@foundersdoc.com. Requests will be considered on a case-by-case basis, and Founders Doc reserves the right to:

1. grant or deny the request;
2. charge an administrative fee for document retrieval; and
3. determine the new access period at our sole discretion.

Decisions will be made at our sole discretion, in accordance with our internal policies.

Founders Doc maintains a zero-tolerance policy for harassment of our officers, members, or employees. We reserve the right to take appropriate action, including restricting access to our Services, suspending accounts, or pursuing legal remedies if harassment occurs.

You acknowledge and agree that you shall not, through our Services, directly or indirectly engage in harassment, including but not limited to:

1. bullying, intimidation, or offensive remarks;
2. discrimination against any individual or group based on a legally protected characteristic;
3. verbal harassment, including slurs, epithets, or offensive comments regarding a person’s race, national origin, colour, religion, age, sex, sexual orientation, gender identity or expression, pregnancy, disability, marital status, or any other protected status;
4. non-verbal harassment, including sharing or displaying written or graphic materials that ridicule, insult, or denigrate an individual or group based on any protected status; and/or
5. any other behaviour that Founders Doc reasonably determines to be harassment or inappropriate.

Our Services, including any AI-driven document generation or review features, are intended solely for business and professional use. You represent and warrant that you are using the Services in a business or professional capacity. You may not use the Services for household or personal purposes. Consumer protection legislation does not apply to your use.

You acknowledge that documents, prompts, inputs, or other materials submitted through the Platforms or Services may contain personal data (as defined under the Personal Data Protection Act 2012 of Singapore or any other applicable data protection laws).

You represent and warrant that you have obtained all necessary consents and have complied with all applicable data protection laws in connection with providing, uploading, submitting, or transmitting such personal data through the Platforms or Services, and you remain solely responsible for such personal data.

You shall not knowingly include, upload, submit, or transmit any sensitive personal data, including national identification numbers, passport numbers, health records, biometric data, or financial account credentials, through the Platforms or Services.

If your failure to comply with these Terms prevents or delays our ability to provide the Services:

1. we may suspend or terminate your access to the Services at our sole discretion, without prior notice and without refund, until you remedy the breach; and/or
2. we shall not be liable for any costs, losses, or damages you incur as a result of our suspension, termination, or delay in providing the Services.

All content on our Platforms and Services, including but not limited to text, graphics, user interfaces, photographs, trademarks, sounds, music, computer code, software programs, artwork, animations, diagrams, documents, and other materials (“Content”), is owned, controlled, or licensed by us and is protected by applicable intellectual property laws, including copyright, patent, trade mark, and unfair competition laws.

All rights, title, and interest in and to the intellectual property in our Platforms and Services, including copyrights, trademarks, patents, and trade secrets, are owned and retained by us. You do not acquire any rights in the Platforms, Services, or Content except as expressly set out in these Terms.

We grant you a non-exclusive, non-transferable, revocable, limited licence to access and use the Platforms and Services solely for your internal business or professional use purposes. This licence does not include the right to copy, modify, distribute, resell, or create derivative works from any Content, Legal Document(s), or other materials provided through our Platforms and Services. This licence terminates automatically upon breach of these Terms.

If you provide any feedback, suggestions, recommendations, or ideas regarding the Platforms or Services, we may use, reproduce, modify, and incorporate such feedback for any purpose, without any obligation or compensation to you.

We retain ownership of all proprietary rights in our Platforms and Services, including all Content, their “look and feel,” and any materials published on our Platforms.

Unless expressly permitted in writing, you shall not:

1. copy, reproduce, republish, upload, post, publicly display, encode, translate, transmit, distribute, or otherwise make available any Content from our Platforms or Services;
2. modify the digital or printed copies of any materials (except for filling in our template documents as intended);
3. use any illustrations, photographs, video, or audio sequences separately from accompanying text;
4. remove or alter any copyright, trade mark, or proprietary notices; and/or
5. use our Services, or any documents, content, or insights generated or reviewed using our Services, to train, fine-tune, or build any artificial intelligence model, document automation product, or legal technology service, without our express written consent.

Our status as the authors of Content on our Platforms and Services must always be acknowledged.

You may only use Legal Document(s) generated by our Services for your own internal business or professional use. You must not:

1. resell, sublicense, distribute, or make Legal Document(s) available to others;
2. allow use of the Legal Document(s) across multiple companies or legal entities other than as permitted under Section 4.5(i);
3. incorporate Legal Document(s) into another legal-tech, AI, or document automation service;
4. use Legal Document(s) to train, fine-tune, or develop any artificial intelligence or machine learning system;
5. create derivative versions for sale, redistribution, or competitive use;
6. transfer, share, or make the Legal Document(s) available to any third party, whether for free or for payment;
7. allow multiple companies, startups, or individuals to use a single purchased Legal Document;
8. modify, adapt, or create derivative works from the Legal Document(s) for redistribution or resale;
9. use the Legal Document(s) as part of a service offered to third parties, except that law firms, legal professionals, and in-house legal teams may use the Services and Legal Document(s) in providing services to their own clients or affiliated entities, and remain solely responsible for any advice or work product delivered to such clients; and/or
10. otherwise misuse or redistribute Legal Document(s) in a manner inconsistent with these Terms.

We reserve the right to revoke your licence immediately if you breach these restrictions. We may invoice you at our full commercial rates for each unauthorised use, pursue legal remedies, and suspend your access to our Services without further notice.

Subject to your compliance with these Terms and payment of all applicable fees, you may continue to use any Legal Document(s) generated prior to termination for your internal business or professional purposes in accordance with these Terms.

Founders Doc does not grant you any rights to its trademarks, logos, or branding. You may link to any publicly available page on our Platforms, but we may require you to remove any such link at our sole discretion.

Our Platforms and Services may include content, trademarks, or intellectual property owned by third parties. Unless expressly stated, your use of our Platforms and Services does not grant you any rights to such third-party intellectual property. Any use of third-party materials may be subject to separate terms imposed by the respective owner.

We reserve all rights not expressly granted to you under these Terms. No part of these Terms shall be interpreted as granting you any licence or right to use any of our intellectual property except as explicitly stated. Any unauthorised use may result in legal action.

You acknowledge that any unauthorised use of our intellectual property, including our trademarks, copyrights, or proprietary materials, may cause us irreparable harm. In addition to any other remedies available at law, we may seek immediate injunctive relief to prevent unauthorised use without the need to prove actual damages.

You must not, and must not allow others to, use any automated tools, artificial intelligence, machine learning models, or similar technologies to scrape, copy, modify, or generate derivative works from our Platforms, Services, or Legal Document(s) without our express written consent.

The provisions set out in this Section shall survive the termination or expiration of these Terms. Termination of your access to our Platforms or Services does not affect our ownership of any intellectual property rights. Any failure or delay by us in enforcing our intellectual property rights shall not be deemed a waiver of such rights.

Our Platforms, Services, and Legal Document(s) are provided on an ‘as is’ and ‘as available’ basis, without warranties of any kind. To the fullest extent permitted by law, we disclaim all express and implied warranties, including but not limited to:

1. the accuracy, completeness, reliability, legality, or suitability of any content or Legal Document(s);
2. uninterrupted, error-free, or secure access to the Platforms and Services;
3. the absence of errors, viruses, or security vulnerabilities; and
4. the legal validity or enforceability of any Legal Document(s) before a court, regulatory body, or authority, regardless of jurisdiction, governing law, or local court interpretation.

To the fullest extent permitted by law, we shall not be liable for any loss, damage, or cost arising from:

1. reliance on any content or Legal Document(s);
2. unavailability, slow performance, or interruptions of the Services;
3. errors, omissions, or inaccuracies in any information provided;
4. your transfer of your data over communication networks or facilities, including the Internet;
5. business interruption, data loss, viruses, or cyber threats; and/or
6. third-party websites linked to our Platforms. Any links do not imply endorsement or responsibility for third-party content or services.

To the maximum extent permitted by law, we shall not be liable for:

1. any direct, indirect, incidental, special, or consequential damages;
2. any loss of revenue, profits, business opportunities, goodwill, data, agreements, or anticipated savings;
3. any claims or liabilities arising from your use or inability to use our Platforms, Services, or Legal Document(s); and/or
4. any loss or damage resulting from cyber threats, unauthorised access, or service interruptions.

In any event, our total liability, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the amount you paid for the specific Service or Legal Document(s) giving rise to the claim.

For any preview, beta, or trial feature, our total liability shall not exceed SGD $75 or the amount paid for the specific feature (if any), whichever is lower. This limitation applies even if we have been advised of the possibility of such loss or damage. Any claim arising out of or relating to the Services must be brought within six (6) months from the date the cause of action first arose.

If you modify any Legal Document(s), you are solely responsible for the accuracy, enforceability, and legal implications of such modifications. Founders Doc (trading as “Founders Doc AI” or “FD AI”) does not review, verify, or check the legal validity of any changes you make to our templates. Modified templates should not be used as a substitute for qualified legal, tax, accounting, or financial advice.

We may, at our sole discretion, modify, update, or replace any part of our Services, including changes to the legal language, structure, or formatting of Legal Document(s), or adjustments to how documents are generated, reviewed, or delivered. Such modifications may occur without prior notice, and you acknowledge that you have no claim, refund entitlement, or recourse against Founders Doc for such updates. If you require an updated version of a Legal Document, a separate purchase may be required.

Our Services are designed to function without direct interaction between you and us. However, we may communicate with you via email, WhatsApp, Slack, or other means to provide service support. Any assistance provided does not constitute legal advice from Founders Doc (trading as “Founders Doc AI” or “FD AI”).

Any timelines, deadlines, or estimated delivery dates provided in connection with our Services are for reference only and are not legally binding. We shall not be liable for any failure to meet estimated dates or deadlines.

The disclaimers in these Terms apply to any damages, liability, or injuries caused by:

1. any failure of performance, error, omission, or interruption;
2. any deletion, defect, delay in operation or transmission, or communication line failure;
3. any unauthorised access, security breach, hacking, malware, or other malicious cyber activity;
4. any theft, destruction, unauthorised access, or alteration of data; and/or
5. any use of the Services, including claims arising from breach of contract, tort (including negligence), or statutory liability, regardless of whether the issue arises from the Services directly or from third-party integrations or platforms.

To the fullest extent permitted by law, you agree to indemnify and hold harmless Founders Doc AI, FD AI, Founders Doc, and their respective officers, employees, affiliates, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from:

1. your breach of these Terms;
2. your use or misuse of the Platforms, Services, and/or Legal Document(s);
3. any modifications you make to Legal Document(s);
4. any claims by third parties arising from your use of the Platforms, Services, and/or Legal Document(s);
5. any reliance placed by you or any third party on outputs generated by the Services; and/or
6. any User Content uploaded, submitted, or transmitted by you.

This indemnity is subject to the limitations set out in Section 5.2 (Limitation of Liability). Subject to applicable law, this indemnity survives termination of these Terms.

These Terms apply to the exclusion of any other terms you seek to impose or incorporate, whether implied by law, trade custom, practice, or prior course of dealing.

To the fullest extent permitted by law, we shall not be liable for any failure or delay in performing our obligations under these Terms due to events beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, cyber incidents (including hacking, data breaches, or denial-of-service attacks), telecommunications failures, or power outages.

If a force majeure event occurs, we will make reasonable efforts to mitigate its impact on the availability of our Platforms and Services.

Our Services are designed for users with operations in Singapore and are governed by the laws of Singapore. We make no representation or warranty that the Services are appropriate, compliant, or available for use in any other jurisdiction. If you access or use the Services from outside Singapore, you do so at your own initiative and are solely responsible for compliance with all applicable local laws and regulatory requirements.

Fees for our Services, including document generation, document review, or any related feature, will be charged based on the payment model selected at the time of purchase or subscription. This may include one-time fees, usage-based fees, subscriptions, or custom pricing as communicated to you in writing or via our Platforms.

Certain Services are provided on a prepaid credit basis. The number of credits required for a particular Service, document, or feature will be determined by us and communicated at the point of purchase or use, and the following terms apply:

1. credits are prepaid, non-refundable, and valid for the period stated at the time of purchase. Unused credits expire automatically at the end of their validity period;
2. credits are non-transferable and may only be used by the purchasing account, except where otherwise agreed by us in writing;
3. we may offer complimentary reviews, promotional credits, or other incentives from time to time, subject to eligibility criteria and fair-use limits determined by us at our discretion;
4. we reserve the right to determine the credit value applicable to any Service, document, or feature based on length, complexity, scope, usage, or other factors;
5. if your account is suspended or terminated for breach of these Terms, any unused credits may be forfeited at our discretion; and
6. we reserve the right to determine, at our discretion, whether any use of the Services, documents, or credits is excessive, abusive, or inconsistent with the intended operation of the Platforms or Services, and may suspend processing, require additional credits, or impose additional charges accordingly.

You agree to pay all fees incurred in connection with your use of the Services, using a valid payment method authorised by you. We may use third-party payment processors to facilitate transactions, and those processors’ terms and privacy policies will apply. We are not responsible for any acts or omissions of such processors.

By submitting payment details, you represent and warrant that:

1. you are authorised to use the designated payment method;
2. you authorise us (and our third-party processors) to charge the full amount due; and
3. you will maintain valid, up-to-date payment credentials at all times.

Any breach of this Section is deemed a material breach, and you will be liable for all resulting costs, losses, and legal fees.

We may revise pricing for any Service at any time by updating our Platforms or notifying you directly. Revised pricing applies to future purchases and renewals only, unless otherwise agreed.

We may offer optional features, customisations, or supplementary services (the “Add-On Services”) for an additional fee. These may include advanced drafting, document review, priority access, referrals to legal consultants or other value-added offerings. Add-On Services are separate from standard Founders Doc AI (otherwise known as FD AI) Services and may be subject to additional terms, conditions, and billing arrangements agreed in writing or communicated during the ordering process.

All payments are final and non-refundable. Due to the digital and custom nature of our Services, we do not offer refunds, exchanges, or cancellations once an order is placed or a review has commenced. If you experience technical issues, contact us at fd.admin@foundersdoc.com. We will use reasonable efforts to assist.

If your payment fails or is declined, we are not required to process your order or provide Services until full payment is received. If we suspect fraud or unauthorised use, we may suspend your access pending investigation.

If you dispute a transaction or initiate a chargeback without valid grounds, we may:

1. invoice you for the disputed amount;
2. impose a reasonable administrative fee; and/or
3. suspend or revoke your access to our Services and/or Platforms.

We reserve the right to report fraudulent chargebacks to relevant financial authorities or networks.

All prices exclude applicable taxes, duties, or transaction fees unless stated otherwise. You are responsible for all taxes, banking charges, and currency conversion costs associated with your purchase.

All amounts must be paid in full without any right of set-off, withholding, or counterclaim, unless required by law or agreed in writing.

For the purposes of these Terms, “Confidential Information” means all non-public information disclosed, submitted, uploaded, or otherwise made available by you in connection with the Platforms or Services, including User Content, documents, communications, business information, and any other materials provided in any form.

Subject to the terms of this Section, Founders Doc will use reasonable efforts to keep Confidential Information confidential and to prevent unauthorised access, disclosure, alteration, or misuse of such Confidential Information.

Founders Doc may access, use, process, store, reproduce, transmit, and analyse Confidential Information solely to the extent reasonably necessary to:

1. provide, operate, maintain, support, and improve the Platforms and Services;
2. comply with applicable laws, regulations, court orders, or regulatory requirements;
3. enforce these Terms or protect the rights, property, or safety of Founders Doc, its affiliates, personnel, users, or the public;
4. detect, prevent, or investigate fraud, security incidents, or technical issues; and/or
5. engage third-party service providers, cloud providers, contractors, or professional advisers who are subject to confidentiality obligations.

You acknowledge and agree that Confidential Information may be processed, analysed, stored, and transmitted by artificial intelligence systems, machine learning models, automated tools, and related technologies used to operate and deliver the Services. Such processing forms part of the provision of the Services and shall not constitute a breach of this Section, provided that such processing is carried out in accordance with these Terms and our Privacy Policy.

The obligations under this Section do not apply to information that:

1. is or becomes publicly available other than through a breach of these Terms;
2. was lawfully known to Founders Doc prior to disclosure;
3. is independently developed without reference to the Confidential Information; or
4. is lawfully received from a third party without restriction.

The provisions set out in this Section shall survive the termination or expiration of these Terms.

Without limiting any other rights or remedies available to us, Founders Doc may, at its sole discretion, suspend or terminate your access to the Services (in whole or in part), without notice, if:

1. you breach these Terms or any applicable law;
2. we detect or suspect any fraudulent, unauthorised, abusive, or prohibited activity related to your use of the Services; or
3. your conduct creates a security risk, legal exposure, or disrupts the integrity, performance, or availability of our Platforms or Services.

Upon suspension or termination, you must immediately stop using the Services, and you must not attempt to regain access by creating a new account, using alternative credentials, or circumventing technical restrictions. We may delete or disable access to User Content following suspension or termination, without liability or any obligation to retain, store, or provide copies of such User Content or Legal Document(s).

You may cease using the Services at any time. If you have a recurring subscription, cancellation will take effect at the end of the then-current billing cycle, unless otherwise stated in the applicable plan terms. No refunds shall be provided except as expressly set out in these Terms.

We collect and process personal data in accordance with the Personal Data Protection Act 2012 of Singapore. We may share limited user information with third-party service providers for payment processing and service improvements. However, we do not sell personal data to third parties.

By using our Platforms and/or Services, you consent to the collection and processing of information you provide, including payment details and any content or data submitted through the Services. This data is used to generate Legal Document(s), process transactions, and improve our Services. We do not sell your personal data to third parties.

By using the Services, you grant us a limited, revocable licence to use documents, inputs, and content you submit to: (a) operate the Services; (b) improve and evaluate our models internally; and (c) develop aggregate analytics, statistics, and benchmarks. We do not use your content to train third-party AI models or share your documents with other users. You may opt out of data usage for improvement purposes by contacting us at fd.admin@foundersdoc.com. Opting out may limit functionality or reduce service accuracy.

By default, your data may be stored in data centres operated by our cloud providers, which may be located in Singapore or other jurisdictions. Processing may occur in multiple countries, in accordance with our Privacy Policy. You acknowledge that performance or availability may vary based on data location.

For details, refer to our Privacy Policy.

Our Services, including any Legal Document(s), are provided solely for your use. No third party shall have any rights to rely on or enforce any aspect of these Terms. We disclaim all liability to third parties who may rely on the Legal Document(s) or any information from our Services without our explicit written consent.

These Terms constitute the entire agreement between you and Founders Doc, superseding all prior discussions, agreements, representations, and warranties relating to their subject matter. You confirm that you have not relied on any representation or warranty not expressly stated in these Terms.

For the avoidance of doubt, our obligations regarding our Services are governed solely by these Terms and any signed written agreements between you and us.

Any violation of these Terms by you constitutes an unlawful and unfair business practice and may cause irreparable harm to us, for which monetary damages may be inadequate. You agree that we are entitled to seek injunctive or equitable relief in such circumstances, in addition to any other remedies available at law or in equity.

Failure or delay by Founders Doc in enforcing any provision of these Terms shall not be deemed a waiver of that provision or any other rights under these Terms. Any waiver must be explicit and in writing.

If any provision of these Terms is found to be illegal, invalid, or unenforceable under the laws of any jurisdiction, the legality, validity, and enforceability of the remaining provisions shall remain unaffected.

These Terms are enforceable only by the parties to them. No other person shall have any rights to enforce any term under the Contracts (Rights of Third Parties) Act 2001 of Singapore or any equivalent legislation.

These Terms, including any non-contractual disputes or claims, are governed by the laws of Singapore.

We agree to attempt to resolve disputes amicably. Both parties shall use good faith efforts to resolve disputes through written dialogue and reasonable cooperation before commencing formal proceedings. If a dispute cannot be resolved within two (2) months of active discussions, you agree to submit to the exclusive jurisdiction of the courts of Singapore.